Privacy policy

Effective Date: 3.24.2026 Last Updated: 3.24.2026

ChurchGear operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ChurchGear is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

 

 

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, and form of payment.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Items you view, put in your cart, purchase, return, or exchange.

  • Communications with us: Information included in customer support inquiries.

  • Device information: Information about your device, browser, network connection, IP address, and unique identifiers.

  • Usage information: How and when you interact with or navigate our Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, make a purchase, or communicate with us.

  • Automatically through the Services: From your device when you visit our website, through the use of cookies, heatmaps, and similar technologies.

  • From our service providers: When we engage them to enable certain technology on our behalf.

  • From our partners or third parties.

 

 

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and create a customized shopping experience.

  • Marketing and Advertising: To send promotional communications and to show you online advertisements based on items you have purchased or viewed.

  • Security and Fraud Prevention: To authenticate your account, provide secure payments, and detect/investigate fraudulent or malicious activity.

  • Communicating with You: To provide customer support and maintain our business relationship.

  • Legal Reasons: To comply with applicable laws, respond to legal processes, or enforce our policies.

 

 

Cookies, Tracking, and Third-Party Advertising

To provide personalized advertising, understand how users interact with our site, and improve our website experience, we use cookies, web beacons, and similar tracking technologies.

  • Google Analytics & Google Ads: We use Google Analytics to understand how customers use our site and Google Ads to deliver targeted advertising across the internet. Google uses cookies to serve ads based on your past visits to our website.

  • Customer Match & First-Party Data: We may share securely hashed portions of your personal information (such as your email address) with Google and other advertising partners to deliver targeted advertisements to you or to create "lookalike" audiences of similar consumers.

  • Meta (Facebook) Pixel: We use the Meta Pixel to understand user behavior, track conversions, and serve targeted advertisements on Facebook and Instagram based on your interactions with our website.

  • Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

  • Opting Out: You can opt out of Google's use of cookies or device identifiers by visiting Google's Ad Settings. You can manage your Meta ad preferences within your Facebook account settings. Alternatively, you can opt out of third-party vendors' use of cookies by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out portal.

 

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties:

  • With Shopify and other vendors: IT management, payment processing, data analytics, and shipping.

  • With business and marketing partners: To provide marketing services and advertise to you (you may have the right to direct us not to share this information depending on your location).

  • When you direct us: Such as to ship products or through social media login integrations.

  • With our affiliates: Within our corporate group.

  • In connection with a business transaction: Such as a merger, bankruptcy, or to comply with legal obligations.

Relationship with Shopify

Our store is hosted by Shopify. They collect and process personal information about your use of the Services to improve the platform. Information you submit will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. You may exercise certain rights regarding your data via the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or security of these external sites. Please review their individual privacy policies.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If a parent or guardian believes a child has provided us with personal information, please contact us to request deletion.

Security and Retention

No security measure is impenetrable, and we cannot guarantee "perfect security." Please do not use unsecure channels to communicate sensitive information to us. We generally retain your personal information indefinitely in order to maintain your account, provide Services, comply with legal obligations, and resolve disputes, unless you request its deletion.

 

 

Your Rights and Choices

Depending on where you live (including the UK or EEA), you may have the right to:

  • Access/Know: Request access to the personal information we hold about you.

  • Delete: Request that we delete your personal information.

  • Correct: Request that we correct inaccurate data.

  • Portability: Receive a copy of your information to transfer to a third party.

  • Opt-out of Targeted Advertising: Opt out of the "sale" or "sharing" of your data for targeted advertising purposes.

  • Object/Restrict/Withdraw Consent: Ask us to stop processing your data or withdraw previously given consent.

Managing Communication Preferences: You may opt out of promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing requests.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If transferring data out of the EEA or the UK, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for regulatory reasons. We will post the revised Privacy Policy on this website and update the "Effective Date."

Contact Us

If you have questions about our privacy practices, wish to file a complaint, or want to exercise your rights, please contact us:

  • Email: support@churchgear.com

  • Address: 331 Premier Ct, Suite 104, Franklin, TN, 37067, US